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Sony Extension PrimeSupportPro de 2 ans. Reference AV et BC Live
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Sony Extension PrimeSupportPro de 2 ans. Reference AV et BC Live
Ce document vous donne les détails de votre accord PrimeSupport avec nous. Veuillez le lire attentivement. Pour activer les services d'assistance, vous devez enregistrer votre accord ou fournir une preuve d'achat avant que des services puissent être fournis.
L'ACCORD
Nous vous fournirons des services d'assistance pour les produits pris en charge, comme détaillé dans l'annexe des services et les conditions générales standard expliquées.
PÉRIODE DE SERVICE
La période de service du présent accord est de 2 ans pour l'unité et commence à la date de début telle que définie dans les conditions générales, ou, dans le cas d'une prolongation de renouvellement de la fourniture de services d'assistance, commence le la date de paiement des Frais.
PRODUITS PRIS EN CHARGE
Le présent Contrat couvre les produits que vous avez achetés tels que référencés par le Type de contrat/ID de contrat qui vous est fourni avec les produits.
EXCLUSIONS ET LIMITATIONS
Nous ne couvrons pas les cartes d'options, les lampes, les accessoires et les articles consommables, ni ne fournissons de services de nettoyage ou de maintenance préventive, car ceux-ci resteront votre responsabilité, sauf indication contraire dans le Programme des services.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- "Excellent products and excellent service." - Josephine
- "Excellent value. High quality products at reasonable prices." - Warren
- "Outstanding customer service." - Jack
- "You're the best! Thank you!" - Tatiana
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